Shipping policy
Thank you for choosing Xpqsfj. Please read our shipping terms below before placing your order.
1. Shipping Regions
We ship products worldwide, including the United States and most international countries and regions.
2. Processing Time
All orders will be processed within 1-3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Time
Standard shipping delivery times are for reference only:
- United States: 7 – 15 business days
- Other international regions: 10 – 25 business days
Delivery delays may occur due to customs inspection, bad weather, peak shopping seasons or other uncontrollable factors.
4. Shipping Fees
Shipping cost is calculated automatically based on product weight, size and your delivery address during checkout. All relevant fees will be clearly displayed before you complete payment. We occasionally offer free shipping promotions, which are subject to the rules shown on our website.
5. Order Tracking
Once your order is shipped, we will send a tracking number to your registered email. You can track your package status online anytime.
6. Customs & Duties
For international orders, import taxes, duties and related customs fees are the buyer's responsibility. We will not be liable for any costs incurred during customs clearance.
7. Delivery Issues
- If your package shows delivered but you have not received it, please check with local courier or neighbors first.
- For lost, stolen or severely damaged packages during transit, please contact our customer service with your order number and tracking information within 48 hours.
8. Notes
Please fill in your accurate and complete delivery address, postal code and contact information to avoid delivery failure. If you need to modify address details, please contact us before your order is shipped.
For any questions about shipping, please email: xpqsfj@outlook.com